Measuring and reporting on Social Value is a little like how long is a piece of string in that it depends how long you want the piece of string to be.

Stuart Davies, Founder & Director of Sustainable Supply Chains Limited

Social Value is becoming a bit of a buzz word or should I say words in recent time with more and more people and organisations taking an interest. That interest differs greatly with some taking the time to embed social value into their processes and other basically cutting and pasting someone else’s policy and posting it on their website, job done, box ticked, NO NO NO !!!

Writing a policy can be the easy bit, especially if you copy someone else’s but the important part is owning that policy, making it bespoke not only to your organisation but to your social beliefs and aspirations and then measuring the outputs of your work as what gets measured can be improved upon and what doesn’t sits on the shelf and gathers dust.

At Sustainable Supply Chains we were lucky enough to have worked recently with the Cabinet Office click here and Aintree University Hospital to develop a best practice Social Value strategy and outcomes framework and also completed a similar project with Liverpool City Council and currently with Greater Manchester Police & Crime Commissioners.

Stuart Davies the Founder and Director of Sustainable Supply Chains says “what the Cabinet Office liked and what sets us apart from our competitors is that we don’t over complicate the issue and we have developed a straight forward process which begins with an organisation self-assessing themselves by using our social value diagnostic tool with the results of which telling us where our efforts need to be focused to successfully embed social value which can be anything from developing a policy, strategy, charters to creating, measuring and reporting on outcomes”

Social Value can be measured in terms of a number such as now many jobs were created or how much money did you spend with local suppliers or as a case study when it is difficult to put an actual number against what has been achieved and the results are best detailed in a case study as we are describing someone’s wellbeing and how that has improved as a result of a social action such as a reduction in local crime or the building of a community recreation area.

Now dependent on whom you speak to you will get a different opinion with some creating complicated algorithms to quantify an exact figure (or what they claim to be an exact figure) and others who like the feel good factor and who reflect that in word. Truth is there is no defined answer as to how you measure and report on social value but the most important thing is that you do so in a way that suits you.

Measures or performance indicators can monitor overall business performance of your organisation and your suppliers and within social value it is important to give consideration to social, economic and environmental impacts or the triple bottom line.

Stuart went on to say “We have worked with our clients to develop Social Value outcomes aligned to their organisation and helped them to create meaningful and measurable results, at Liverpool City Council we produced the first Annual Social Value Report for 2014/15 which was a mix of quantifiable figures and a range of feel good case studies, you could say something for everyone”

If you are about to start or are already on the social value journey and would like to know more our straight forward approach contact us at or alternatively visit our website

Your Journey starts here………